The Sandycove website uses cookies. By continuing to browse the site you are agreeing to our use of cookies. For more details about cookies and how to manage them see our privacy policy

Accept and close
Sandycove Holiday Homes Ltd

News

More
From :
To :
Category :

Total Items:  

01
May

2013

Sandycove ecSTATIC at National Caravan Council Seal of Approval

Sandycove Holiday Homes Ltd  joins an elite group of only 11 companies in the United Kingdom who can boast National Caravan Council Approval. 

Sandycove has been recently been recognised as an approved static caravan distributor under the National Caravan Council (NCC) Approved Holiday Home Distributor Scheme.  Not only does this make the company the first and only accredited static caravan distributor in Northern Ireland, but Sandycove is also one of only 11 companies in the United Kingdom who can boast National Caravan Council Approval.

The NCC Approved scheme, designed to improve consumer protection, seeks to recognise companies offering exceptional standards in the supply, aftersales, warranty and maintenance service of new and pre-owned static Caravan Holiday Homes.

J J Kennedy, Director of Sandycove Holiday Homes Ltd said “The road to achieving the NCC approval has being long and testing. We began the process in November 2011 and we are ecstatic that all of our hard work has finally paid off. The scheme is not designed to ensure compliance with the many laws that affect the caravan business; it demonstrates our desire to go above and beyond, in order to ensure our customers’ expectations are met.”

One of the core elements of the scheme is a new Code of Practice which establishes a benchmark for industry best practice and standards which are monitored and policed on an ongoing basis to ensure that approved companies continuously strive to uphold the high requirements of the scheme.
 
Achieving NCC Approval signifies that Sandycove Holiday Homes Ltd. has demonstrated a conscious and tangible commitment to protect the interests of both existing and potential customers. The main principles of the Code are to: 

Treat consumers fairly
Provide greater consumer protection and rights than required by law
Deliver high levels of customer satisfaction
Ensure consumer access to low cost independent redress

JJ Kennedy from Sandycove Holiday Homes Ltd. was presented with their NCC Approved Distributor signage by Michael Knowles, Chairman of the Caravan Holiday Homes Section Committee, at the National Caravan Council Conference in Hinkley, England, earlier this month.

JJ continued, “We see this as a real ‘feather in our cap’. It sets us apart from the other static caravan distributors in the industry and signifies a mark of quality.  Our NCC Approved sign now sits proudly at the entrance to our Head Office.  Whilst business conditions have been particularly difficult over the last few years, our determination to achieve this approval shows we have not been complacent.  We have actively sought out opportunities to improve our business practises.”

It has been a turbulent couple of years for the caravan industry in Northern Ireland starting with the introduction of the Caravans Act in March 2011 and followed by the ‘VAT on Caravans’ campaign of May 2012.  However, for Sandycove and their customers, the timing of the NCC Approval is perfect, with the summer months coming up and holiday plans beginning to take shape. The NCC Approved Holiday Home Distributor Scheme enables Sandycove Holiday Homes to offer an extra satisfaction guarantee that there is no better place in Northern Ireland to buy a top of the range, quality static caravan.

“With the Olympics and Jubilee Celebrations last year, we, like many other companies, noticed a slump in business. I think there were a lot of distractions which helped to push caravanning to the back of people’s minds, the weather also played a part in keeping people indoors.”   On a more positive note JJ continued “We are predicting an increase in business this year, the Euro exchange rate is causing people to stay away from Europe and there have been a number of campaigns encouraging people to support local business now, which have had great reception. Caravanning has been, and remains a great way for families to enjoy several holidays every year without the need to travel for hours.”

JJ concluded by saying “This achievement is also reflection on our customers and those who we work with. We have excellent relationships with our customers that go beyond the point of sale. This is demonstrated by our determination to go the extra mile for them.”

Sandycove Holidays Homes are a leading distributor of static caravans in Northern Ireland, selling a range of caravans from top manufacturers such as Bluebird, Atlas, Swift and Victory. They operate five caravan parks situated along the Co. Down coast in Ballyferris, Ganaway, Sandycove, Sandend and Springvale which all have facilities for forty touring caravans, children’s play parks, tennis courts and a hot food bar. Sandycove also provided caravan spares, static caravan insurance and servicing.

To see our full range of static caravans or to read more about our holiday parks visit our website or contact us at info@sandycove.co.uk or telephone 02842 758200.

Details of the NCC Approved Distributor scheme can be found at www.approveddistributors.co.uk and on the Sandycove website.
  • Partner
  • Partner
  • Partner
  • Partner
  • Partner